Due to faeces complaints, dog-friendly shopping has ended

After receiving complaints about pet faeces in the facility, Silverburn, a popular retail centre in the south of Glasgow, has announced the termination of a trial programme permitting dogs to enter the venue.

As a result of an increase in dog ownership in the region, the programme, which was introduced less than four months ago, has gained popularity. The provision allowed consumers to shop without having to leave their pets behind, although this ruling is now being phased away over the following two weeks.

A representative of the company stated, “We have always made it plain that dog owners are responsible for cleaning up after their animals.” She noted that the company’s cleaning staff was available to remove canine waste, but owners were obliged to adhere to the regulations.

The statement on the website indicated that many customers didn’t want the centre to be open to dogs and only a quarter of the retailers participated in the trial. They said that they are proud to be an inclusive place, but the comfort of other visitors and merchants must take first.

Although the bring-your-dog scheme will come to an end, assistance dogs are still allowed in the arena.

After starting a bring-your-dog programme less than four months ago, Silverburn retail complex in south Glasgow has lately stated that it will be discontinued due to customer complaints over canine faeces.

The project began in October 2020 with the intention of allowing consumers to shop without having to leave their pets behind, due to a spike in dog ownership in the area. In the past, patrons were permitted to bring their canine companions into the theatre, but this policy is being phased away over the coming weeks.

A spokesperson at Silverburn stated, “We have always made it plain that dog owners are responsible for cleaning up after their pets.” She also said that the company’s cleaning service had been available to remove dog mess, but owners were required to observe the restrictions.

The statement on the website indicated that many customers didn’t want the centre to be open to dogs and only a quarter of the retailers participated in the trial. They said that they pride themselves on being an inclusive place, but the comfort of other guests and shops must be the priority.

Although the bring-your-dog programme will expire, assistance dogs are still permitted inside.

Silverburn Shopping Centre has made the decision to stop their bring-your-dog scheme due to consumer concerns regarding pet fouling within the facility. The regulation was established in October 2020 as a response to a rise in dog ownership in the area, although it has now been phased out over the next few weeks after input from consumers and shops.

A spokesperson at Silverburn stated, “We have always made it plain that dog owners are responsible for cleaning up after their pets.” They also stated that only a fourth of stores participated in the study and that “human guests and our retailers” have to take precedence.

Support dogs are still allowed at the venue, however consumers without assistance animals will no longer be able to bring their canine friends inside Silverburn Shopping Centre.